Virgin Media ... how does the billing work?

[Mudball]

I never understand how Virgin Media bills work. I am a long standing customer. It always plays up like this
1) In Month 1, I will 'renew' for £x to include TV + Sports + somehting + phone + Interweb
2) After a few months, I will get a letter saying, 'Sky Sports is putting up prices' or 'we are putting up prices'.
3) Starting that month my prices go up!!

My understanding was that my Virgin bill should be a 'fixed' like my mortgage, but it feels like I am on a 'variable' deal which keeps increasing every time Richard Murdoch has a sneeze.

Am I missing something?

 

[Foxholer]

For Web contracts, there's a clause that allows them to put price up in line with inflation - after any start deal has expired.

I guess that same sort of clause - about Sky costs - applies to Sky services too, which used to go up £3/year. Virgin probably co-ordinate the increase with when Sky increase the charge to them!

 

[backwoodsman]

How does it work?

Easy - we sign the contract, they charge what they feel like charging & we get to pay it. Not complicated at all ...

 

[Bunkermagnet]

Yes they raise prices, but the answer is to cancel off certain services. I have just removed Skynsports from my Virgin to package, the cost is getting too much for what Inget and watch now.

 

[pbrown7582]

How does it work?

Easy - we sign the contract, they charge what they feel like charging & we get to pay it. Not complicated at all ...

this......