medwayjon
Tour Winner
Its nice to comment on a good experience and good service.
Some of you know that I use Chatham Range owned by Centregolf ( www.discountgolfstore.co.uk ) very regularly.
Had a nice touch today when I went down there for a practice. Ben, manager and pro was on the range and without asking he came over and devoted 1/2 hour of his time to giving me an impromptu lesson. This would have normally cost £22.50 but he was happy to give me his time for nothing as he could see I needed tweaking. The subtle changes he made to my grip and timing worked instant reward.
I have had similar experiences with Steve & Finlay (my regular coach) at the same place.
It is because of things like this why I am happy to pay £20 more for a set of irons through them.
Loyalty & service are remembered long after price is forgotten.
I couldn't be happier with the guys and their service. I sincerely hope that some of you can share similar experiences.
Some of you know that I use Chatham Range owned by Centregolf ( www.discountgolfstore.co.uk ) very regularly.
Had a nice touch today when I went down there for a practice. Ben, manager and pro was on the range and without asking he came over and devoted 1/2 hour of his time to giving me an impromptu lesson. This would have normally cost £22.50 but he was happy to give me his time for nothing as he could see I needed tweaking. The subtle changes he made to my grip and timing worked instant reward.
I have had similar experiences with Steve & Finlay (my regular coach) at the same place.
It is because of things like this why I am happy to pay £20 more for a set of irons through them.
Loyalty & service are remembered long after price is forgotten.
I couldn't be happier with the guys and their service. I sincerely hope that some of you can share similar experiences.