Wendy
Hacker
Evening, just a quick one here to gauge opinion. As per my first post when I joined up I explained my boyfriend is a PGA Professional. At the club we have a computer in the shop to allow players to sign in on medal/competition days and also play supplementary rounds as the main computer is not always accessible in the lounge. This computer is always on during shop hours.
At the tale end of last year we had an incident at the club. I was helping out one day and as we were closing up one of the members came in and asked us to put the computer back on. My boyfriend asked what for and the member replied "I hit it great out there today so I want to put in my card."
My boyfriend explained that the system does not work like that and he should have signed in and declared his intention to play before he went out. The member was not happy at this and stated he didn't have time before the round but we pointed out he had been in and bought balls etc before he went out. My boyfriend told him to run it past the match secretary and if he was willing to accept the card then fair enough.
This rumbled on for a good few months and resulted in the shop supplying CCTV of the ball purchase plus my boyfriend being called in front of the club council to give his version of events.
The club backed up my boyfriend and didn't allow the score to be submitted.
I now believe that this system is extremely open to abuse so how can it be tightened up and how does your club run and monitor these supplementary rounds?
At the tale end of last year we had an incident at the club. I was helping out one day and as we were closing up one of the members came in and asked us to put the computer back on. My boyfriend asked what for and the member replied "I hit it great out there today so I want to put in my card."
My boyfriend explained that the system does not work like that and he should have signed in and declared his intention to play before he went out. The member was not happy at this and stated he didn't have time before the round but we pointed out he had been in and bought balls etc before he went out. My boyfriend told him to run it past the match secretary and if he was willing to accept the card then fair enough.
This rumbled on for a good few months and resulted in the shop supplying CCTV of the ball purchase plus my boyfriend being called in front of the club council to give his version of events.
The club backed up my boyfriend and didn't allow the score to be submitted.
I now believe that this system is extremely open to abuse so how can it be tightened up and how does your club run and monitor these supplementary rounds?