Phone line, internet line, hungry dog & Slime!

[Slime]

Hi all, I'll keep this as brief as possible.
Got home to find my dog had chewed my phone lines leaving me without phone or internet. Both wires come from a BT box just above my skirting.
There's a cable that disappears directly into the box with four wires. They're orange with white spots, blue with white spots, white with blue spots & orange with white spots.
This cable goes all round my hallway, under my bottom stair, comes out under the stairs & eventually disappears through the ceiling!
The other cable plugs into the front of the BT box & eventually, (via going round the hallway etc., etc.), goes into my internet router. Inside this flat cable are a red, a green & a blue cable + a bare wire.
Questions:
1. Where would I get replacement cables from?
2. Can new cable be easily spliced into old cable?
3. How easy would it be to replace/move the BT box to a safer spot & what would I need to buy?

Thanks for reading & any answers would need to be in simpletons' language!

Thanking you all in advance,

Slime.

 

[Odvan]

Lol, brilliant.

Appreciate this isn't a reply you'd have wanted but I must admit, I smiled to myself knowing that when you discovered it and shouted 'I don't believe it' (meldrew style), the dog immediately looked at you with adorable 'I'm sorry' eyes and either a)legged it or b) sat at your feet nuzzling your hand.

Can't wait to get a dog again.

Anyway, back to the wiring experts....

 

[Hobbit]

B&Q. £8 will buy you a socket, cable & cable ties

 

[Andy808]

Dogs, you gotta love em or you'll go nuts!
The cable is easily bought from a shop that sells landline phones and accessories. They should also be able to sell you a box that has push tabs in it to splice the wires together easily, just make sure they have a tool to do it or buy one as it makes to job a doddle.
I doubt you can move the BT box as it needs to be near the master socket where it comes into the house which is a pain in the rear!
Hope that is simpleton enough for you!

Edit: Is it a BT infinity box?

 

[Slime]

B&Q. £8 will buy you a socket, cable & cable ties

And then what?
Don't forget I'm a numpty!
Is it easy to install & will it accept two cables?

Slime.

 

[Andy808]

And then what?
Don't forget I'm a numpty!
Is it easy to install & will it accept two cables?

Slime.

Don't think it will work anyway mate.

 

[Slime]

Don't think it will work anyway mate.

Why not?

Slime.

 

[sawtooth]

Its possible to DIY all of the above it just depends how proficient you are. Where in Surrey are you? The reason I ask is that a mate of mine lives in Camberley and he's a BT engineer. If you are reasonably close I'm sure that he would be willing to sort it for you.

 

[Slime]

Its possible to DIY all of the above it just depends how proficient you are. Where in Surrey are you? The reason I ask is that a mate of mine lives in Camberley and he's a BT engineer. If you are reasonably close I'm sure that he would be willing to sort it for you.

Thanks mate, but I hear they charge a fortune for not much work, no offence to your mate, it's just BT's prices.
It also needs to be sorted pronto, that's effectively tomorrow, hence trying to sort it myself.

Slime.

P.S. A few out of Guildford.

 

[williamalex1]

If you pull the cables together can you get enough length on them to just join them colour to colour, one at a time and tape without them touching each other, very low voltage so no danger- I think.

 

[Andy808]

Why not?

Slime.

It's all to do with the connection to the BT infinity boxes. They have to be connected to them main socket into the house for some reason.

 

[Hobbit]

If you pull the cables together can you get enough length on them to just join them colour to colour, one at a time and tape without them touching each other, very low voltage so no danger- I think.

Its only 50v, and very little current unless someone rings you. Then it makes you jump a wee bit.

Most kits have a leaflet inside, and for the sake of £8... Youtube - phone socket... very easy to understand instructions.

And buy the dog a gum shield

 

[Slime]

If you pull the cables together can you get enough length on them to just join them colour to colour, one at a time and tape without them touching each other, very low voltage so no danger- I think.

Good shout, but no, there's absolutely no slack at all.
One cable has about 2½ foot missing. I'll get that back next time the dog passes a stool though!
The other cable has bite marks every 6" for about 6', so that'll all need replacing!
She is a beautiful dog though.

Slime.

 

[sawtooth]

Thanks mate, but I hear they charge a fortune for not much work, no offence to your mate, it's just BT's prices.
It also needs to be sorted pronto, that's effectively tomorrow, hence trying to sort it myself.

Slime.

P.S. A few out of Guildford.

LOL , you could call BT yourself and get an engineer out and yes they are verrrry expensive.

Last time he drove to Slough in his spare time and fitted a new master socket where someone had taken it off the wall , wired it all up, tested the sockets and he didn't want anything for it. In the end he reluctantly accepted some beer money. I will drop him a note about your issue - see what he says.

 

[Slime]

It's all to do with the connection to the BT infinity boxes. They have to be connected to them main socket into the house for some reason.

I don't have BT Infinity. I have a wireless router from O2.
The box that the chewed wires came from is a BT NTE5 master socket. One where the front lower half can be removed.
It looks like this,

Slime.

 

[Slime]

LOL , you could call BT yourself and get an engineer out and yes they are verrrry expensive.

Last time he drove to Slough in his spare time and fitted a new master socket where someone had taken it off the wall , wired it all up, tested the sockets and he didn't want anything for it. In the end he reluctantly accepted some beer money. I will drop him a note about your issue - see what he says.

Thanks mate, I appreciate that.

Slime.

 

[Andy808]

I don't have BT Infinity. I have a wireless router from O2.
The box that the chewed wires came from is a BT NTE5 master socket. One where the front lower half can be removed.
It looks like this,

Slime.

OK. The extension cable is a couple of quid and the connection boxes are about the same. The other cable from the router to the computer should have a connection similar to the but won't fit. This is a network cable with RJ45 connections on each end. The best way is to measure how long it needs to be and get a new one made up at your local computer shop. These aren't easy to make or repair yourself as the RJ45 connectors have to be put on with a special tool.

 

[williamalex1]

Good shout, but no, there's absolutely no slack at all.
One cable has about 2½ foot missing. I'll get that back next time the dog passes a stool though!
The other cable has bite marks every 6" for about 6', so that'll all need replacing!
She is a beautiful dog though.

Slime.

A wire haired terrier I suppose:rofl:, But as for the 4 core that just standard telephone wire you can pick up by the metre at any diy place and join straight through.
You should also buy some sticky back 16mm x 16mm white mini trunking to put the cables in, along with any joints you make and will stop your muncher from chewing again.. The other cable should be the same, just make sure when making the join that the colours match at both ends . hope that makes sense:thup:

 

[Slime]

I think I'll be having a little play tomorrow!

Slime.

 

[Slime]

A wire haired terrier I suppose:rofl:,

Close!
She's a Working Cocker crossed with a Patterdale Terrier
Some people say she's a Cockerdale ...................... some say a Pattercock .
I call her Holly.

Slime.