My Caddy Lite died .... but ...

[madandra]

As you may remember I got my Caddy Lite a good 2-3 years ago and it was brilliant. I only went for the basic model at the time but it did what I needed it to do but in May I tried charging it and it was ... dead.... gone .... not even a flicker.

Now I have got 10-15 mates using these and cannot say a bad word about them but I realised I was out of warranty so I asked Robert at Golf Plus if he could advise me what to do and told me to post it to him. 3 days later it was back at my door with a new heart and screen all F.O.C. I honestly thought it as fooked.

So I just want to say a big thank you to the makers of Caddy Lite and Robert Travis for repairing my handset without charge. That was above and beyond the call of duty in my opinion.

Now thats customer services for you.


Andy

 

[drawboy]

I agree, I told them there was a ditch missing from the map of my clubs 18th hole, 2 days later I got an email saying the map had been updated and to reload the map and it would be there. Fantastic service. If you want a GPS that does the basics really well then look no further than the caddy lite.

 

[bobmac]

So I just want to say a big thank you to the makers of Caddy Lite and Robert Travis for repairing my handset without charge. That was above and beyond the call of duty in my opinion.

Now thats customer services for you.


Andy

What a horrible man.
Think of all the fun you could of had trying out new ones and eventually buying one.

Sounds like good service right enough

 

[scottbrown]

The only way to judge cust serv is when there is a prob.

And it sounds to me like CL are defo a great company

 

[SammmeBee]

Customer service is easy when you've only got 2 customers......