Job Vacancy: New Member Co-ordinator

[virtuocity]

Job title: New Member Co-ordinator
Location: Every Golf Club
Salary: Kudos and Unlimited visitor passes

The Role:

On receiving an application from a prospective member, you will contact said applicant to than them for considering our golf club. You will act as a point-of-contact throughout the application process. On acceptance of their application, you will contact the new member to congratulate them and invite them to the club for an in-depth tour.

During this time, you will explain the competition procedures, guest pass and visitor rules and ensure that the new member is registered to use both our intranet and How Did I Do systems. To ensure that the new member is aware of the basic golf rules, etiquette and local rules, you should invite the new member to join you for a round of golf. You should show the new member around the practice area as well as the bar/lounge, changing rooms and snooker rooms.

The New Member Co-ordinator should encourage existing members (if desired) to contact the new member for games at mutually agreeable times. You will also be responsible for obtaining feedback from new members about their application process to ascertain initial satisfaction with the club, the course, its members and facilities and to collate feedback as to what improvements (if any) the new member would like to see during their tenure.




OK, this is a made up advert. However, do you think your club would benefit from someone doing this role? Or perhaps you already have something like this in place?

 

[pbrown7582]

We have all those areas taken care of and a regular new member 9 hole comp with all commitee on hand afterwards. A great way to meet other members if you join on your own.
Great idea though I think all clubs should think along these lines. :thup:

 

[Deleted member 17920]

That sounds a great job, I would love a job like that

That's what all clubs should do I agree but in reality how many clubs have the staffing level top do that? If you are asking for volunteer's to do that then its a hell of a commitment.

 

[Birchy]

The pro at the club ive just joined did that for me. He is a lot different to most pros I have encountered before though. He seems to know what golfers want and what should be done.

I don't think clubs can afford a specific member of staff for the job mentioned in the OP though.

 

[virtuocity]

Salary: Kudos and Unlimited visitor passes

I don't think it would be too much of a chore. The more volunteers, the better of course. I don't think it would be too much to ask 5 male and one female member to volunteer for this. I'd certainly do this in return for unlimited visitor discount vouchers!

 

[virtuocity]

a regular new member 9 hole comp with all commitee on hand afterwards. A great way to meet other members if you join on your own.

What a fantastic idea!!!! :thup:

 

[Slab]

The pro at the club ive just joined did that for me. He is a lot different to most pros I have encountered before though. He seems to know what golfers want and what should be done.

I don't think clubs can afford a specific member of staff for the job mentioned in the OP though.

I think that's the perfect person to take on that role

 

[Jay1]

Think that would be a great idea for all clubs that have any interest in attracting new members.

When we joined our place we had narrowed it down to 2 clubs. One right on my doorstep, and one about 7 miles away. The quality of the courses was comparable, although the closer one would offer better winter golf being heathland. The closer one also had marginally better practice facilities.

My preference was the club closer to me, mainly for travel ease and practice. However, our enquiries with this club met on almost deaf ears, with calls failing to be returned, no response to emails, no offer of tour or coutesy round.

In contrast, the other club responded to every enquiry, invited us over for a look around and a courtesy round (which actually turned in to 3 free rounds) and generally could not have made us feel more welcome.

Needless to say we ended up joining what was effectively our second choice initialy, and the other club lost out on 3 new members.

 

[GB72]

Having people doing this sort of job would definitely attract me to a club. Most clubs that I know are full of interest until you sign on the dotted line then after that it is simply 'there you go, there's a golf course, go and enjoy' with little or no effort to integrate new members into the club. At my current place there is a new members 9 hole comp with the committee there as a good starting point but unless you want to play with committee members or new members that does not help you find a group with the rest of the members.

I think that part of the problem is that most committee members have been at the club for a long time and they know everyone. As such, they forget how difficult it can be to integrate into a club, find a regular group etc and those that do not have a happy first year at a club leave. There is so much effort put in to getting new members and it often surprises me how little there is to keep them.

 

[Break90]

Part of the membership application at my new club was an introductory round with a committee member, in my case the new captain.

I didn't know a single person, so the captain acted as my sponsor for the application process. After the round he introduced me to a few members in the bar, and said to let him know if I ever struggled to get a game. Comps are every weekend with a sign-up sheet on the board a week in advance.

Theres a new members evening next week, organised to help new members integrate as well, although I've played the last 3 weekends with complete strangers, all of whom have welcomed me s a new member and all of whom have told me I'm welcome to play with them again if the chance arises.

Does sound like a cracking job though…………..

 

[Captainron]

That sounds a great job, I would love a job like that

That's what all clubs should do I agree but in reality how many clubs have the staffing level top do that? If you are asking for volunteer's to do that then its a hell of a commitment.

You should apply for your own job again

 

[HomerJSimpson]

Since we appointed a general manager, the membership is beginning to grow nicely and I assume most of this is covered in his job description. He seems to be doing a reasonable job all round