IJP Design

Iain.faulkner

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May 19, 2013
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Just bought my first couple if items from IJP Design, and was really impressed by the customer service. As part of the transaction, I received an email with a voucher code for 15% off my first order, as I'd missed the email I obviously didn't use the code. I sent them an email asking whether the code could be applied even though the transaction had been completed. Received an email back the next day saying they'd retrospectively applied the voucher code and had issued a refund to be paid back to me :-) Very impressed, and I have to say the trousers and Jumper I ordered look and feel really good.
 
Just bought my first couple if items from IJP Design, and was really impressed by the customer service. As part of the transaction, I received an email with a voucher code for 15% off my first order, as I'd missed the email I obviously didn't use the code. I sent them an email asking whether the code could be applied even though the transaction had been completed. Received an email back the next day saying they'd retrospectively applied the voucher code and had issued a refund to be paid back to me :-) Very impressed, and I have to say the trousers and Jumper I ordered look and feel really good.

i had similiar expierience with an expired voucher code, good quality gear but most needs to be in the sale to justify buying! :lol:
 
I know the uk importer, and he is an utter and complete smiffy. I will never give him any of my money. Ever. The clothes may be nice, but not for me.
 
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