garmin s1

[bignev]

Can anyone help.
I have a Garmin S1 and love it but it keeps misting up .
Anyone gota solution on how to stop this.

 

[GreiginFife]

Probablymeans the seal between the LCD and the plastic cover has gone letting it condense. Bit like when the seal on a double glazing panel goes really. You might be able to get a replacement kit online or alternatively see if Watch Doctor or a similar watch repairercan help.

 

[bignev]

As Its only 6 months old was wondering about warranty if any on it,
Might try AG as thats were I purchsed it.

 

[GreiginFife]

As Its only 6 months old was wondering about warranty if any on it,
Might try AG as thats were I purchsed it.

If it's under warranty then yes take it back. Condensing is caused by a failure in the seal, ergo a manufacturing problem.

 

[Fish]

I've read of this issue before, your contract of sale is with AG so simply take it back to them, they will have the right to send it off to have it repaired or if they are aware that they can't be repaired they should just exchange it for you.

 

[seasidehacker]

Word of advice dealing with AG. Ask to speak to the manager.

 

[matt71]

My s3 went belly up 7 months into buying it , took it back to AG and they swapped it there and then!

i had to take all packaging and stuff with it though so if you don't have that anymore it may be a problem ( hope not though)

 

[Fish]

My s3 went belly up 7 months into buying it , took it back to AG and they swapped it there and then!

i had to take all packaging and stuff with it though so if you don't have that anymore it may be a problem ( hope not though)

You don't need to return or still have the original packaging to return a faulty item, anyone who says you do, does not know the law or is trying it on!

 

[davemc1]

Mine used to be the same. When I fished playing a round I just used to take it off and throw it in the bag. This caused a condensation build up. It's fine now since I stopped. Best of luck with ag

 

[daveyc2k2]

I had the same problem with mine. I took it back to AG and they sent it off to Garmin. Garmin then confirmed a fault and AG gave me a brand new one.

Unfortunately the new one also does it, but only on the cold mornings and not enough to not be able to see it, so I just put up with it now.

 

[bernix]

had the same problem and stopped playing golf when it's damp good solutions isn't it

 

[matt71]

You don't need to return or still have the original packaging to return a faulty item, anyone who says you do, does not know the law or is trying it on!

Yes I know this but was highlighting to the op in case he came across any problems when he returns!

 

[Scrindle]

If you bought it less than 12 months ago, just take it back to wherever you got it from and ask for an exchange.

If they try to tell you that they need the original packaging before they can do an exchange, or ask for some personal details (email address, phone number, etc... which they will then sell on to third parties) or anything else due to 'store policy', simply state categorically that you are invoking your rights under the Sale of Goods Act; store policy has nothing to do with it.

I bought a tablet from PC Word a few months ago which was faulty. I wanted an exchange and they refused to provide me one unless I gave them several pieces of personal information. This went up to the manager who took the same stance until I suggested that the only two ways out of the situation were an on the spot exchange or me serving them with a claim form an hour or so later.

People try it on all the time so make sure you're robust when you speak with them . [Edit] Not that I'm suggesting you won't be, but I hope that helps

[Further edit] It's also worth noting that if they wish to send it off to the manufacturer for repair, if this causes you considerable inconvenience you can technically ask for a reduction in the purchase price. I've never had to go that far, however.

 

[CMAC]

If you bought it less than 12 months ago, just take it back to wherever you got it from and ask for an exchange.

If they try to tell you that they need the original packaging before they can do an exchange, or ask for some personal details (email address, phone number, etc... which they will then sell on to third parties) or anything else due to 'store policy', simply state categorically that you are invoking your rights under the Sale of Goods Act; store policy has nothing to do with it.

I bought a tablet from PC Word a few months ago which was faulty. I wanted an exchange and they refused to provide me one unless I gave them several pieces of personal information. This went up to the manager who took the same stance until I suggested that the only two ways out of the situation were an on the spot exchange or me serving them with a claim form an hour or so later.

People try it on all the time so make sure you're robust when you speak with them . [Edit] Not that I'm suggesting you won't be, but I hope that helps

[Further edit] It's also worth noting that if they wish to send it off to the manufacturer for repair, if this causes you considerable inconvenience you can technically ask for a reduction in the purchase price. I've never had to go that far, however.

if they pull this stunt, refuse, your contract is with the retailer not the manufacturer or 3rd party supplier. They can send it back to them if they wish but after you receive either a full refund or exchange from them.

 

[Fish]

if they pull this stunt, refuse, your contract is with the retailer not the manufacturer or 3rd party supplier. They can send it back to them if they wish but after you receive either a full refund or exchange from them.

You couldn't be more wrong!

The last couple of posts should fall into the category of "a little knowledge is a dangerous thing"

Yes the buyers contract is with the retailer (seller) but they are not nor do they have to be experienced in being able asses or repair an item and as such they have the right to send it to the manufacturer/supplier for nothing less than to ensure that the damage or issue with the item has not been caused by the customer, at that point the item can be repaired and returned to the customer in what is deemed to be a reasonable amount of time or they can have a refund if they lost confidence with the product, but not before.

As an ex-retail owner of stores I am fully conversant with the Sale of Goods Act which is in place to protect both the buyer & seller equally, otherwise the retailer could be exchanging goods or refunding cash left, right and centre and then find out once the items were sent back they were actually caused by the buyer and then refused credit thus leaving the retailer totally out of pocket!

 

[CMAC]

You couldn't be more wrong!

The last couple of posts should fall into the category of "a little knowledge is a dangerous thing"

Yes the buyers contract is with the retailer (seller) but they are not nor do they have to be experienced in being able asses or repair an item and as such they have the right to send it to the manufacturer/supplier for nothing less than to ensure that the damage or issue with the item has not been caused by the customer, at that point the item can be repaired and returned to the customer in what is deemed to be a reasonable amount of time or they can have a refund if they lost confidence with the product, but not before.

As an ex-retail owner of stores I am fully conversant with the Sale of Goods Act which is in place to protect both the buyer & seller equally, otherwise the retailer could be exchanging goods or refunding cash left, right and centre and then find out once the items were sent back they were actually caused by the buyer and then refused credit thus leaving the retailer totally out of pocket!

so who's your contract with then if I couldn't be more wrong?

The retailer has the option to repair or replace, not send back to be assessed but I'm not a shopkeeper so maybe there is a rule not as commonly known? happy to be informed?

The cheapest option for a retailer is normally to replace and claim back from the manufacturer or supplier. If He/she has a good supplier relationship there will be a process in place for these situations.

 

[Fish]

so who's your contract with then if I couldn't be more wrong?

The retailer has the option to repair or replace, not send back to be assessed but I'm not a shopkeeper so maybe there is a rule not as commonly known? happy to be informed?

The cheapest option for a retailer is normally to replace and claim back from the manufacturer or supplier. If He/she has a good supplier relationship there will be a process in place for these situations.

As I said, your contract of sale is with the seller/retailer but, he has the right to have the faulty goods assessed to make sure it is not user error or caused in some way by the consumer so he has the right under the Sale of Goods Act to return them to the manufacturer before giving a replacement or refund, that is the law.

Retailers are just that, sellers, they are not maintenance people, electricians or knowledgeable manufacturers, as such their is no onus on them to have to repair the item themselves and if they attempted to, it could negate any warranty or guarantee where the goods should be always returned to them.

If I had a known issue that I had seen before and knew my supplier would credit me, then I would at times make a judgement call, but if it was the first time I'd seen the issue it would be sent back and not until I got a report back would anything be swapped, repaired or refunded to the customer, otherwise I could end up out of pocket.

As I stated before, the "ACT" is in place to protect both parties, not just the buyer/consumer.