Khamelion
Tour Winner
Posted up the other day about the head of my Cleveland CG16 6 iorn sheering off during a lesson, now some said the shop should replace the club, but the warranty is with Cleveland not the shop.
Anyhoo, it took the Cleveland rep a week to sort out getting it picked up and it's now two week since then, so as of tomorrow it'll be three weeks since the club broke and not a peep about when my club is expected back.
I have a lesson tomorrow so I'll be asking where it is, but I suspect the shop won't know.
I did consider trading in the CG16's a buying a new set of irons from a company that cares about customer service, but for the amount of golf I'll play the remainder of this year I'd be wasting my money.
That said I do think however when I do come to change my irons, I'll not be replacing them with another set of Clevelands as their customer service stinks.
Anyhoo, it took the Cleveland rep a week to sort out getting it picked up and it's now two week since then, so as of tomorrow it'll be three weeks since the club broke and not a peep about when my club is expected back.
I have a lesson tomorrow so I'll be asking where it is, but I suspect the shop won't know.
I did consider trading in the CG16's a buying a new set of irons from a company that cares about customer service, but for the amount of golf I'll play the remainder of this year I'd be wasting my money.
That said I do think however when I do come to change my irons, I'll not be replacing them with another set of Clevelands as their customer service stinks.