bt infinity

[spongebob59]

Had infinity for around 6 months now and has been plagued with issues since day 1.
Initials speeds were around 30meg but have been dropping like a stone and settle at around 5.
Lots of calls to the not so helpful call centre and resets get it back up to 12 and finally this week got an engineer out who tested the line and said I should be getting 27-28.
He replaced the cable from outside and ran it to a new master socket inside.
When he left it was running at 25.
Said it would take a few day to settle.
Day 1, 22, day 2 15, day 3 11, day 4 4-5, day 5 1-2.
Last night nothing.
So I understand that it takes the hub a few days to find the stable speed but I'm now beginning to think the hub is fooked.
Anyone else had similar issues ?
Back to the call centre today, going to see if I can get hub replaced.
If all else fails any suggestions for another vdsl router ?
Draytek seems o be a popular suggestion but the are quite pricey.

 

[guest100718]

I had an issue where the speed would drop from my usual 50+mbps to under a meg until I rebooted the router and then it was only good for a few hours.

after weeks of hassle they replaced the hub and all is well again.

 

[Beezerk]

"Said it would take a few days to settle"?
Never heard of that before, sounds like bullcr@p to me

 

[Dellboy]

My brother had the same as you, speed always dropping, he kept on at them and in the end and many calls later, then sent him a new hub.

Been a few weeks now and all seems well, so keep on at them and get yourself a new hub.

Good luck

 

[richy]

"Said it would take a few days to settle"?
Never heard of that before, sounds like bullcr@p to me

It does actually take 11 days to find the best speed for it to work most efficiently.

It shouldn't keep dropping though, sounds like there's a fault.