maybe you haven't got a certain piece of software, ie an up to date flash player, so your browser can't display the site. I haven't had any problems viewing the site but I still don't like it- so many products are missing- even those that they sent me in an email that were supposedly in their deals of the week or whatever it was, I clicked on the image to follow a link to the product on the site but to no avail I got some other screen with various different deals.