Hopefully a final update here!
With the fixes to the login we've been able to deploy a fix which should eliminate these popups going forward. If anyone encounters one after today please raise it here and I can investigate.
This should actually be resolved now, turns out there was a weird configuration buried deep in the darkness. I just ran a few tests and everything seemed fine and smooth, I'll be keeping an eye on it, but as of now it should be resolved.
Waking up, it looks like it kicked back in again this morning. I'm unable to login using my test accounts and I've had a few reports alongside those in this thread.
If you've managed to login, I'd recommend not logging out while we try to resolve this. I understand you'll likely have different...
I've been getting a few reports of people encountering an issue where their accounts are temporarily locked out due to login attempts despite them trying to login just once. I'm investigating this now and if you're running across the problem and looking for help, please mail me at...
I'm hoping that we can get this resolved ASAP, there are some issues that are preventing it from going live and it's bugging me as much as you folks. The moment that it's been fixed you'll be the first to know.
Just a quick follow-up in case anyone looks for an update - we have a fix but it'll take a little longer to implement than we initially expected. As soon as it's rolled out I'll let you folks know and ask you to let me know if you encounter it post update.
I've introduced myself to the mod team here, but I'm Matt and I'll be looking after issues like this as they get reported. We're currently looking to get this resolved, it's sadly a fairly common issue across many websites and I know how disconcerting it can be to see a popup like...